Dietitian and nutritionist consultations are frequently covered in “extras cover” under your private health insurance policy. Two levels of rebate are usually available – an initial consultation and a subsequent review or follow up visit.
Check with your private health fund to check for your eligibility and rebate. Different health insurance policies will each have differing levels of cover and health service inclusions.

Dietitian and nutritionist consultations are frequently covered in “extras cover” under your private health insurance policy. Two levels of rebate are usually available – an initial consultation and a subsequent review or follow up visit.
Check with your private health fund to check for your eligibility and rebate. Different health insurance policies will each have differing levels of cover and health service inclusions.

  • No. You do not need a referral to see a dietitian.
  • However, a referral from your GP can provide your dietitian with valuable information about your medications, recent blood tests and medical history. This information will be used to conduct your nutrition assessment and contribute to your overall plan.
  • You can still claim a rebate from your private health fund if your cover includes dietitian services
  • All Department of Veterans Affairs (DVA) patients and those clients on Medicare Enhanced Primary Care (EPC) plans will require a current GP referral at the time of their dietitian appointment. To be eligible for a rebate from Medicare this plan must be brought along to your appointment.

Absolutely, home visits can be arranged.
However, specific conditions must be met and prior approval arranged, before a home visit may done by our dietitian. This usually incurs an additional fee to cover the extra costs associated with an out of rooms visit.
Contact Susan directly on phone 0403 772557 if you need to discuss your personal circumstances.

A minimum of 24 hour notice of cancellation is requested.
This allows for appointments to be filled and provides other clients the opportunity to have your appointment. As missed appointments add to the cost of providing a service, a cancellation fee may be requested if you fail to attend or ancel without providing sufficient notice.

Clients with a chronic medical condition may be placed on a Medicare Team Care Arrangement (TCA) plan by their GP. It is the responsibility of your GP to determine your eligibility and conduct a Medicare TCA.
If this plan includes a dietitian referral, a rebate of $52.95 may be claimed from Medicare for a dietitian consultation. Please ask your GP to write the referral to Nutrition Insight / Susan Phillips.
You must bring a valid referral with your dietitian’s name written on the referral to your appointment. Medicare will only pay a maximum of 5 allied health consults under a Medicare TCA plan in any calendar yea. Under circumstances of financial hardship, consideration will be given to bulk billing, on an individual basis. Contact Susan if you wish to discuss further.

Appointment requests may be made through the website “link to clinic locations” by sending an email or by directly contacting your preferred clinic by phone.
If you are unable to keep an appointment, a minimum of 24 hour notice of cancellation is appreciated to allow for other appointments to fill your space. While every effort is made to keep fees down, missed appointments add to the cost of providing a service.

A first or initial appointment may take up to 45 – 60 minutes. This usually includes:

  1. Clarification of your current health issues and reason for consultation
  2. Anthropometry -weight and height measures,BMI, waist circumference
  3. Family history
  4. Clinical signs, symptoms, medications, biochemistry (if relevant)
  5. A diet history is then done to assess your dietary intake.
  6. Physical activity levels
  7. Determination of your current health goals,
  8. A personalised nutrition plan is negotiated with you to meet your health goals.
  • This service is registered to provide nutrition services for DVA clients.
  • You will require a current referral (D904 form) from your doctor to be eligible for dietitian treatments to be billed to DVA.
  • Payment is appreciated at time of serice
  • Payment may be made by credit card (using the Square app), cheque, cash or Paypal (can you do link?) Arrangements may be made for direct deposit within 2 weeks. Receipt will be provided for your Medicare or private health fund claim.
  • Delete EFTPOS / Hicaps information – no longer provided.
  • To compensate for the administration costs in chasing late fees, a late payment fee may be applied.

Please refer to Book Now page for up-to-date information on clinic locations and also to book an appointment. 

The top 10 reasons for visiting a dietitian:

  1. You have diabetes, heart problems such as high cholesterol and blood pressure
  2. You are thinking of, or have had gastric bypass surgery.
  3. You have digestive problems, including reflux, IBS
  4. You are pregnant or trying to become pregnant
  5. Your teenager has issues with food and eating healthfully.
  6. You have lost weight, without trying to and need help to gain weight
  7. You need to lose weight
  8. You are caring for an ageing parent or person with a disability
  9. You want to eat smarter
  10. You are concerned about specific nutrients, such as low iron or osteoporosis